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Quality Assurance/JCAHO Performance Improvement 2002 Standards Course Overview The purpose of this intensive program is to enhance the skills of the participant in Quality Assurance and the new 2002 Performance Improvement Mandates. Participants will be aided to understand and/or implement a quality assurance program in home health. The participant at the end of the session should be able to: 1) Define selected terms, 2) Note the components to a quality assurance plan, 3) Discuss ways to track home health standards via quality assurance, 4) Describe at least 10 critical components to consider in quality assurance, 5) Recognize at least one tracking forms format, 6) Recognize ways to involve the team in quality assurance, 7) Evaluate ones own quality assurance program, and 8) Design, at a beginning level, a quality assurance program. Teaching methods will include lecture-discussion, small group work and/or audiovisual instruction. Schedule: Dallas, TX - November 4, 2002
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