Quality Assurance/JCAHO Performance Improvement 2002hs


Quality Assurance/JCAHO Performance Improvement 2002

Coming to:

Corpus Christi, TX—March 26, 2002

Course Overview and Objectives

The purpose of this intensive program is to enhance the skills of the participant in Quality Assurance and 2002 JCAHO Performance Improvement. Participants will be aided to understand and/or implement a quality assurance program in home health. The participant at the end of the day should be able to: 1) Define selected terms, 2) Note the components to a quality assurance plan, 3) Discuss ways to track home health standards via quality assurance, 4) Describe at least 10 critical components to consider in quality assurance, 5) Recognize at least one tracking forms format, 6) Recognize ways to involve the team in quality assurance, 7) Evaluate one’s own quality assurance program, and 8) Design, at a beginning level, a quality assurance program. Teaching methods will include lecture-discussion, small group work and/or audiovisual instruction.

Schedule

  8:30 a.m. -    9:00 a.m Registration, Networking, Coffee
  9:00 a.m. -  10:30 a.m The Basics of Quality Assurance (Q.A.)
Definition
How to Develop a Q.A. Program
Monitors for Evaluating Effectiveness
Objectives of Q.A. Program
Understanding Measurable Criteria
Requirements to Develop a Q.A. Program
Correcting Deficiencies
Why Have a Q.A. Program
10:30 a.m. - 10:45 a.m. Break, Networking and Materials Review
10:45 a.m. - 11:45 a.m. Accreditation Licensures Standards for Q.A.
11:45 a.m. -   1:15 p.m. Lunch On Your Own
  1:15 p.m. -   2:45 p.m. Designing A Quality Q.A. System
Steps to Designing an Effective System
Critical Components
Criteria of Measurement
Tracking Strategies and Forms
  2:45 p.m. -  3:00 p.m. Break, Networking and Materials Review
  3:00 p.m. -  4:00 p.m.  Small Group Work/Design
Design Practice for Q.A.
Q.A. Design Sharing
Questions and Answers on Q.A.

Evaluation and Closing

Contact Hours = 6

How To Prepare For & Pass Your Next Home Care Agency Inspection & Comply With Current 2002 Standards

Coming To:

Corpus Christi, TX—March 27, 2002

Course Overview and Objectives

This program is focused on preparing you to lead your agency to maximal compliance and passage of your State/Federal/Medicare home care survey. By the end of this day you should be able to: 1) Describe leadership and governance requirements, 2) Discuss standards compliance steps from patient admission to discharge, 3) Share 10 critical documentation components, 4) Discuss basic steps to quality assurance and clinical records review and procedures, personnel compliance issues and how to manage the survey process. Teaching methods will include lecture-discussion, small group work and/or audiovisual instruction.

Course Schedule

  8:30 a.m. -    9:00 a.m Registration, Networking, Coffee
  9:00 a.m. -  10:30 a.m Opening and Course Overview
15 Things/Resources/Mandates You Must Know to Pass Your Survey
Expectations for Leadership and Governance
Administrator Duties & Functions
Governing Body Issues & Mandates
Complaints Process
Professional Advisory Group Duties
Independent Contracts, Employees, Per Day/Per Visit
By Laws
Supervising MD or RN
Agency Evaluation
Clinical Record Review
Medicare Conditions of Participation
State of Texas Standards Compliance
10:30 a.m. - 10:45 a.m. Break, Networking and Materials Review
10:45 a.m. - 11:45 a.m.
Admission Processes & Requirements
Oasis Assessment and Plan of Treatment 485 Processes, Tracking
Role of the Supervising Nurse/MD
Care, Coordination, & Supervision
Discharge Processes
11:45 a.m. -   1:15 p.m. Lunch On Your Own
  1:15 p.m. -   2:00 p.m. Documentation Mandates
Admission
Discharge
OASIS
Plan of Treatment
60 Day Summary
Home Health Aide Care Plan
Care Coordination
Physicians Orders
Medication Profile
Plan of Care Review
Progress Notes
  2:00 p.m. -  2:30 p.m. Documentation Mandates
Admission
Discharge
OASIS
Plan of Treatment
60 Day Summary
Home Health Aide Care Plan
Care Coordination
Physicians Orders
Medication Profile
Plan of Care Review
Progress Notes
  2:30 p.m. -  2:45 p.m.  Break and Materials Review
  2:45 p.m. -  3:15 p.m. Mandatory Policies and Procedures and Components of Each
  3:15 p.m. -  4:00 p.m.
Personnel Issues by Discipline
How To Manage the Survey Process

Evaluation and Closing

Contact Hours = 6

Faculty:

Dr. Gloria Jo Floyd (Ph.D, R.N.), Dr. Floyd, a recognized author, speaker, consultant and success & survival strategist has produced and/or presented over 1,000 workshops and seminars attended by thousands nationwide. For over 33 years, Jo has been the heartbeat for program participants leading them in common sense survival approaches to a variety of challenges. Since she founded NCEHS in 1978, she has prided herself on customizing her programs to assure participant empowerment and realistic survival. Dr. Floyd earned the Doctor of Philosophy (Ph.D.) from Texas Woman's University in Denton, Texas. She has been a consultant to over 350 agencies, businesses, associations, hospitals, home care agencies and related facilities throughout the U.S. Never idle for long, Jo is published in numerous professional journals and is the author of Survival Strategies for Managing Life, Stress, Obstacles, Challenge and Change. She is also featured in/on over 60 other nationally distributed audio-visuals and educational materials including: On Leaders and Leadership, Communicating Effectively, Improved Productivity through Stress Management, Documenting Patient Care Legally and Effectively, Legalities of Documentation, Recording Clinical Actions, and On Being The Effective Teacher/Educator/Presenter. Jo is constantly reading, analyzing, networking and researching to continue to bring up to the minute options to her clients nationwide via educational material, workshops, seminars, keynote addresses and consultation. She has been successfully married for over 37 years to Elliott and is the mother of 5 children. Dr. Floyd is an inductee into the Leadership Texas Hall of Fame and the San Antonio Women’s Hall of Fame.

Registration Form

NCEHS
23640 Scenic Loop Road, Bldg. #2
San Antonio, TX 78255

Quality Assurance/JCAHO Performance Improvement 2002

Corpus Christi, TX
Course will be held at The Omni Hotel, 900 N. Shoreline Blvd. for sleeping room needs call 361-887-1600 and ask for the NCEHS Room Block

March 26, 2002

How To Prepare For & Pass Your Next Home Care Agency Inspection & Comply With Current 2002 Standards

Corpus Christi, TX
Course will be held at The Omni Hotel, 900 N. Shoreline Blvd. for sleeping room needs call 361-887-1600 and ask for the NCEHS Room Block

March 27, 2002

   Registration Fees:

$119 per person/per day (three or more) group rate to 1/20/02

$129 per person/per day to 1/20/02

$149 per person/per day from 1/21/02—1/28/02

$179 per person/per day from 2/1/02—2/5/02

$199 per person/per day from 2/6/02 and at the door, call to verify space availability before attending if not
      pre-registered

Workshop Registration/Continuing Education/Cancellations/Substitutions

To register, please complete the registration form and forward with fees to NCEHS, 23640 Scenic Loop Road, Bldg. #2, San Antonio, TX 78255. Call 210-698-8700 to register or for information. Fax to 210-698-8701. Call 210-698-8700 to register with MasterCard, VISA, AMEX or Discover. Refer to deadlines. The pre-registration fee is $129 per person/per day to 1/20/02 by date of receipt; $149 per person/per day 1/21/02 - 1/28/02 by date of receipt; $179 per person/per day 2/1/02 - 2/05/02 by date of receipt; $199 per person/per day after 2/5/02 and at the door (please call to verify space availability if not reregistered). $119 per person/per day group discount for 3 or more, registering together on the same form is available until 1/20/02. Fee payment completes the registration process and the registration form is received is the registration date. Cancellation with full refund minus a $25 fee is available up to 1/20/02. Letters of credit will be given for course cancellation by registrants after 1/20/02. Substitutions will be accepted up to one day before the course, only with notification. No substitutions/cancellations are accepted on the day of the course. Registrants who do not attend/call forfeit their fees. A certificate will be awarded to all that complete the entire day (s). Each offering is approved for 6.0 contact hours for each entire day of course attendance. NCEHS has been awarded Provider Status by the Texas Nurses Association (TNA), which is accredited as a approver of continuing education for nurses by the American Nurses Credentialing Center (ANCC). This approval meets Type I criteria for mandatory, CE requirements toward relicensure as established by the Board of Nurse Examiners for the State of Texas. Social Work credit approved. If commercial products are displayed during this program it does not imply NCEHS, nor ANCC or TNA approval or endorsement of any such commercial product (e.g. book, manuals, tapes). Treasury Regulations do allow income tax deductions for educational expenses undertaken to maintain and improve professional skills. Confer with your CPA for details. NCEHS reserves the right to alter the format of the program to accommodate unforeseen events. If you do not reregister, please call to verify seminar availability and course information prior to attending.


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